Hyvo Refund Policy

1. 1.1A subscription starts on the date of its first paid charge.
2. 1.2Eligible refunds cover the full plan price, including any tax charged.

1. 2.1Email cfo-office@gethyvo.com from your account email address, including your workspace name.
2. 2.2We aim to confirm your request within 2 business days and refund to the original payment method.
3. 2.3Your bank may take 5 to 10 business days to show the credit. Any currency conversion or bank fees are set by your card issuer and are outside Hyvo's control.
4. 2.4Once the refund is issued, your paid plan ends and your account moves to the Free plan.

Except where the law requires otherwise, the following are not refundable:

• requests made after the refund window;
• renewal charges (cancel before your renewal date to avoid the next charge);
• unused time after the refund window (when you cancel, you keep access until the end of the paid period);
• accounts closed for breach of the Hyvo Terms of Service.

Hyvo may decline refund requests that show a pattern of abuse, such as repeatedly subscribing and requesting refunds, except where the law requires a refund.

1. 4.1If you purchase as a consumer in the EU, EEA or UK, you have a statutory right to withdraw within 14 days of purchase.
2. 4.2Because the Service starts immediately at your request, a withdrawal from a monthly plan after day 7 is refunded minus the days already used.
3. 4.3This right applies in addition to the refund windows above.

1. 5.1Please contact us before filing a chargeback; most issues are resolved faster by email.
2. 5.2Hyvo may suspend the account while a chargeback is under review.

1. 6.1We may update this Policy from time to time. Changes apply to purchases made after the updated Policy takes effect.

Refunds, billing and account matters: cfo-office@gethyvo.com

Hyvo Inc., 127 N Higgins Ave, Ste 307D #3155, Missoula, MT 59802, USA