Hyvo FAQ

Hyvo is AI social media management that learns from your results. You connect your social accounts, write once and publish to every platform from one composer and calendar, see what worked in plain words, and let Hyvo AI draft what to post next in your brand voice.

Most tools stop at scheduling or at dashboards. Hyvo closes the loop: it reads how each post performs on your connected accounts, explains what worked, finds your best time to post, and uses your results and your Brand Memory to suggest and draft your next post.

Small businesses and founders who run their own social media, and freelancers and small agencies who manage several brands.

Facebook, Instagram, Threads, X, LinkedIn, Bluesky and Mastodon are all available.

No. Hyvo runs in your web browser at app.gethyvo.com.

Hyvo AI drafts and rewrites posts in your brand voice and answers questions about your connected accounts. You review and approve every post before it goes out.

Brand Memory is what Hyvo AI knows about your brand: your voice, the words you use, examples, rules and your tone for each platform. Hyvo AI uses it to write posts that sound like you.

Hyvo looks at how your own posts perform and finds when your audience engages most, for each platform. When you schedule a post, it suggests that time.

Yes. You can import Canva designs straight into a post on every plan, including Free. Unsplash photos are built into the composer too.

Yes. Growth and Scale include multiple people and workspaces, roles for your team, and approvals so posts can be reviewed before they go out.

Hyvo has a free plan. Paid plans are Starter at $19 a month, Growth at $49 a month and Scale at $99 a month. Paying yearly saves 20%, 30% or 40%. See pricing

Yes. The Free plan is free forever, with 2 social accounts, 10 scheduled posts and 20 Hyvo AI credits a month. You don't need a credit card to start.

Hyvo AI credits are your monthly allowance for Hyvo AI, such as drafting and rewriting posts or asking about your accounts. Each plan includes a number of credits every month.

Yes. Cancel in the app's billing settings. Your plan stays active until the end of the period you paid for, and it won't renew after that.

Payments are non-refundable, so we suggest starting on the Free plan. If you were charged by mistake, we will fix it. Refund Policy

Yes. Your workspaces are private to the people you invite, connected account tokens are encrypted, and Hyvo doesn't sell your data. Privacy Policy

No. Hyvo AI runs on models we host ourselves, and we do not use your content to train AI models for other customers.

Delete your account in the app's account settings. It is deleted after a 7-day waiting period, during which you can cancel. Posts you already published stay on each platform.

Use the live chat on any page, or visit support.gethyvo.com for help with your account or billing. Hyvo Support